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How can I make a return request?

In order to make a return on Bdroppy, log in to your profile and go to ORDERS > My orders.
Idendify the order for which you wish to make a return request.
To be able to make a return request, the order status must be DISPATCHED.
Under the “Actions” column, you will have to click on the three dots and a drop-down menu will appear. 

Then click on REQUEST RETURN, enter the quantity and the reason for the return.
Then click on Send request.
All your return requests will be visible in the section Orders > My returns.

For complete return conditions, consult the Terms and Conditions of the Dropshipping service.

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